PRIVACY POLICY

We are committed to safeguarding your personal information. We do not monetize or sell your data to third parties under any circumstances. Respecting your privacy is a core principle of our operations.

Last updated: September 2026

1.Categories of Information Collected

We collect and process the following categories of data:

Account Credentials: Email address provided during registration or authentication.

Membership Status: Verification data processed through our payment gateway and checkout provider.

Usage & Interactions: Information regarding how you navigate the platform, feature utilization, and interaction logs.

Technical Metrics: IP address, device identifiers, browser parameters, and operating system attributes.

Session Identifiers: Encrypted authentication tokens stored via secure cookie protocols.

2.Purposes of Processing

Your data is processed strictly for the following operational objectives:

Delivering, operating, and optimizing the platform and its AI analytics tools.

Authenticating subscriber access and managing billing validity.

Sending essential transactional communications (e.g., single-use access passcodes).

Monitoring system stability, preventing fraud, and ensuring cybersecurity.

Fulfilling statutory and regulatory obligations.

3.Authentication Mechanisms & Cookies

We utilize a passwordless One-Time Password (OTP) framework. Your email address is strictly used to verify your identity and deliver critical account notices. System access is sustained using encrypted, HTTP-only session cookies that automatically expire after seven (7) days. These cookies are isolated from client-side scripts to mitigate security risks.

4.Authorised Third-Party Disclosure

We never sell, rent, or trade your personal information. Data is disclosed exclusively to trusted service infrastructure partners for essential operational purposes:

Payment & Subscription Processors: To validate account entitlement and manage billing.

Transactional Email Delivery Platforms: To dispatch authentication codes and administrative notices.

Cloud Storage & Database Providers: For secure, encrypted data hosting.

Analytics & Infrastructure Monitoring Tools: To ensure platform performance and uptime.

All infrastructure partners are subject to data protection standards and confidentiality obligations.

5.Data Retention Schedules

Active session identifiers expire automatically after 7 days. OTP access codes expire within 10 minutes of issuance. System performance and security logs may be archived for up to 12 months, after which they are permanently purged or anonymized.

6.User Privacy Rights

In accordance with applicable privacy frameworks (including the Australian Privacy Principles), you retain specific rights regarding your personal data:

Access: The right to request copies of the personal data we hold about you.

Correction: The right to request rectification of inaccurate or incomplete records.

Erasure: The right to request the deletion of your personal account records.

Objection & Restriction: The right to restrict or object to certain processing activities.

To submit a privacy request, please contact us at support@trd-h.com

7.Technical Security Measures

We employ robust technical and organizational safeguards, including end-to-end Transport Layer Security (TLS/HTTPS), encrypted database architecture, and strict access controls. While we apply commercial best practices to shield your information, no internet transmission method can be guaranteed as completely immune from security risks.

8.Integrated Third-Party Services & Market APIs

Our platform integrates external third-party data providers for financial market feeds, news streams, and advanced language models (AI generation engines). Interactions with these third-party endpoints are subject to the respective privacy standards and operational terms of those independent providers.

9.Policy Amendments

We reserve the right to modify this Privacy Policy periodically to reflect technological or legal updates. Material changes will be communicated via email or prominent platform banners. Continued platform usage after published updates constitutes your acceptance of the revised privacy framework.

10.Privacy Enquiries & Support

If you have questions, concerns, or requests regarding this Privacy Policy or our data management practices, please contact our Data Protection Officer at support@trd-h.com